Management

09Dec 2015

Hang on… That’s wrong. Surely management is about you, the team. Surely managers need to be focused on other people: their suppliers, customers, partners, colleagues, subordinates, bosses… even their peers. And so you do. And no-one likes a self-absorbed solipsist. Me, me, me: no. That’s just wrong. But is it? Let’s take a closer look […]

02Dec 2015
Warren Bennis Manager or Leader / Management vs Leadership

Manager or Leader? On of the most familiar components of management and leadership training is Warren Bennis’s comparison between leadership and management. Managers promote change, but it is the role of leaders to design it. Managers need to take effective action, while leaders need to ensure that their actions are meaningful. What role would you […]

25Nov 2015

When I was at Deloitte, there was one aspect of promotion that often let down the business, our staff, our clients, and the people promoted. Don’t get me wrong, the London consultancy was full of excellent people (hi there if you’re reading). And, without a doubt, almost all promotions were on merit. Sometimes we got it […]

02Nov 2015

Video Lesson 4/4New Manager’s Five-week Success System The SCOPE ProcessSometimes and incident or just a question can throw you off balance. How to respond?You want to look good, respond correctly, and be influential… But how?SCOPE is a five-step process that allows you to handleany sudden request, setback or challenge. Now you have seen four sample videos…Are […]

02Nov 2015

Video Lesson 2/4New Manager’s Five-week Success System DelegationIt’s time to delegate!And many new managers retreat into the comfortable response of DIY: Do it yourself. This is not sustainable, as your workload increases. Management is often about getting other people to do the work. The art of delegation is therefore central to your new role. Here is how to do it […]

02Nov 2015

Video Lesson 1/4New Manager’s Five-week Success System Self-confidenceManagers need to look and feel confident at all times. And, before you got promoted, you probably thought they could do that because they were confident at all times. Of course they weren’t! Now you are a manager, you need to feel and show that confidence.Discover the Triangle of Confidence […]

02Nov 2015

Video Lesson 3/4New Manager’s Five-week Success System MotivatingKeeping your people well motivated is essential to your success, if you want them to perform at their best, go the extra mile, and bounce back from setbacks.Motivation is both complex and simple.We’ll focus on the practical things you can do. Are You Ready to Get Started? Do You […]