Resistance to Engagement in the August 2011 Training JournalThis month’s edition of Training Journal focuses on the topic of “engagement”, with seven feature articles dedicated to the topic.

I really like what the new�editor, Elizabeth Eyre, has done in theming each issue. �The quality of the articles these days is excellent, so�I was honoured that Elizabeth asked me to contribute.

Handling Resistance

The Handling Resistance Pocketbook

My article�“Resistance to Engagement” builds on the onion model described in my Handling Resistance Pocketbook to discuss why people sometimes resist such an obviously “good thing”.

The book contains three versions of the model, for contexts of resistance to ideas, resistance to change and sales objections. I have developed a new version for this article.

Training Journal

Training Journal is a subscription only magazine, and access to the full article archive on their website also requires a subscription. �It is an excellent journal that I have read and contributed for nearly ten years. �If you are a trainer or you commission training, reading it will be a valuable part of your CPD.

However, the subscription model means that any people interested in my article won’t be able to access it, so I have put it onto the Handling Resistance blog, in two parts…

Resistance to Engagement

People want to be engaged. They want to be treated fairly, to be consulted about what is happening, and to feel valued and supported.� Yet employee engagement initiatives often meet with scepticism, resistance and even hostility.� Why is this?� Can we understand the source of the resistance and build on this understanding to create positive ways to handle it?

Read more… Part 1
Read more… Part 2

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